RIGHT OF WITHDRAWAL

Should the customer be dissatisfied with the product or in the event that products have been sent that do not conform to what was requested, they can return their purchase within 14 business days of the delivery of the product.

Return shipping costs will be borne by the customer.

 

To make a return, you must contact our customer service department with the following information:

  • Name
  • Surname
  • Order reference number
  • Reason for return

Once the request is accepted, the return should be sent to:

Mesauda Beauty srl c/o Villa&Riva
Via Massimo d'Antona, 28
23893 Cassago brianza (LC)

  

REFUND RE-CREDIT

Once we receive the return and verify that all requirements have been met, we will issue a refund to the payment method used at the time of the order.

You will need to wait 2 to 3 working days to view the credit.